JooMo Ltd | Delivery, Security & Returns Policy.

The following is an ‘easy-to-read’ summary of our Terms & Conditions (T&Cs)  – this is so that our Customers can avoid having to scroll through long screeds of daunting legal jargon to get to the relevant points! However, our full T&Cs (including our Privacy Policy) can be read here »

Delivery: We aim to dispatch this item within 3 working days of order receipt. We deliver to  UK, EU and International Customers. However, different delivery rates apply.
Privacy & Secure Transactions: Our site is secured by a GeoTrust SSL certificate providing up to 256 bit encryption. 256 bit is the highest level of encryption and security possible. This means that you can rest assured that all your personal information – including Credit Card information – is private and secure.
Pay without sharing financial information with us: one of the most effective ways to protect yourself from identity theft is to keep your personal and financial information as private as possible. A unique benefit of paying with PayPal & Braintree is that JooMo Ltd (the merchant) receive payments without ever seeing your financial details.
Payments: Payments will be made to JooMo Ltd via PayPal or Braintree – we are a PayPal Verified Seller.
Your credit/debit card will be credited once we’ve received and processed your return. The credit may not show up on the very next statement you receive in the mail unless it is within your credit/debit card company’s billing or statement cycle, but it should appear on the next one.
Returns: We want you to be completely satisfied with your purchase, so we’ll be glad to exchange your item or refund the full price if you choose to return it within 30 days of delivery. If you would like to return an item please can you email Support@JooMo.coop and we will email or post out a returns label and form to you.

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